At the Kenora Catholic District School Board, we believe strong relationships between schools and families are an important part of student success.

The Student and Family Support Office is here to help navigate questions, concerns, or situations where additional support may be needed.

Before Contacting the Student and Family Support Office 

Most questions or concerns can be addressed directly at the school level by speaking with your student's:

- Classroom Teacher
- Vice-Principal / Principal

Whether the concern relates to the classroom, school environment, student well-being, or Board processes, the chart outlines the recommended first step.

If you have already spoken with your child’s school and require additional support or follow-up, families may submit a request through the Student and Family Support Office intake form.

If you require additional support or follow-up, please access the online Student and Family Support Office intake process using the link below and select the category that best matches your question or concern.

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The KCDSB Student and Family Support Office is committed to timely and responsive support. Families can expect inquiries to be acknowledged within two (2) business days and a response provided within five (5) business days whenever possible.

Please note that timelines may be longer during school breaks, holidays, summer months, or periods when schools are closed.